Terms & Conditions for OmShreeNamah.com
Effective Date: 25 September 2025
Welcome to OmShreeNamah.com (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from this Site, you agree to be bound by these Terms. Please read them carefully before using our Site.
1. Eligibility
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You must be 18 years or older to use this Site and make purchases.
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By placing an order, you confirm that you are legally capable of entering into binding contracts under Indian law.
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2. Products & Services
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We sell pooja essentials and related products as listed on our Site.
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All product descriptions, images, and prices are for informational purposes only. We make reasonable efforts to ensure accuracy but do not warrant that descriptions or prices are error-free.
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Product availability is subject to change without notice.
3. Pricing & Payment
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All prices are listed in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
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We reserve the right to change prices at any time. Orders confirmed before such changes will not be affected.
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Payments are processed securely through third-party gateways (e.g., Razorpay, Paytm, UPI, credit/debit cards). We do not store your complete payment details.
4. Order & Acceptance
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Your order is an offer to purchase. We reserve the right to accept or reject any order at our sole discretion.
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Order confirmation will be sent via email/SMS after successful payment.
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If we cannot fulfill your order, we will cancel it and issue a refund (if payment has been received).
5. Shipping & Delivery
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We ship across India using trusted courier/logistics partners.
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Delivery timelines are estimates only and may vary due to external factors (courier delays, festivals, natural events).
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Risk of loss passes to you once the product is delivered to the shipping address provided.
6. Returns, Refunds & Cancellations
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Returns are accepted only if the product is defective, damaged in transit, or incorrect.
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You must notify us within 48 hours of delivery for return requests.
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Refunds (if approved) will be processed to your original payment method within 7–10 business days.
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Cancellations are allowed only before the order is shipped.
(Detailed Return & Refund Policy will be provided separately on the Site.)
7. Use of the Site
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You agree not to misuse the Site (e.g., hacking, unauthorized access, fraudulent transactions).
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You may not use our products for unlawful purposes.
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We reserve the right to suspend or terminate your account if misuse is detected.
8. Intellectual Property
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All content on the Site (logos, text, graphics, images, product listings, design, layout) is the intellectual property of OmShreeNamah.
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You may not copy, reproduce, or distribute any content without prior written consent.
9. Limitation of Liability
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To the maximum extent permitted by law, we are not liable for:
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Indirect or consequential damages.
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Delays or failures beyond our control (courier delays, force majeure, internet issues).
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Any allergic reactions or misuse of products purchased.
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10. Privacy & Data Protection
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Your personal data is collected and processed in accordance with our Privacy Policy, compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act).
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By using the Site, you consent to such data processing.
11. Governing Law & Jurisdiction
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These Terms shall be governed by and construed in accordance with the laws of India.
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Any disputes shall be subject to the exclusive jurisdiction of the court of Mumbai, Maharashtra, India.
12. Changes to Terms
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We may update these Terms from time to time. The revised Terms will be effective upon posting on the Site.
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Continued use of the Site after updates constitutes acceptance of the new Terms.
13. Contact Us
For questions, concerns, or disputes regarding these Terms, please contact us at:
